LEGAL REFERENCE

Privacy Policy jo aapke hisaab se banaya gaya

hr 22 par aapka personal information aur account ka mafhoom hamari sabse pehli fikar hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte hain, ya live...

Encrypted transmissionLocal regulation compliantNo third-party sharing
Lobby dekho Read FAQ
hr 22 Privacy Policy jo aapke hisaab se banaya gaya

Ham kyun privacy ko seriously lete hain

Aapka account username, email address, phone number aur banking credentials — sab kuch protected rahta hai advanced encryption ke through. Jab aap Easypaisa ya JazzCash se withdraw karte ho, aapka transaction ID aur banking info sirf settlement ke liye use hota hai, baaki kisi cheez mein nahi. Hr 22 Pakistan mein local qanoon follow karta hai aur supported ilaqon mein aapke rights

ko respect karta hai. Agar aap apna account disable karna chahte ho ya aapka data delete karana ho, hamara support team 24/7 ready hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RASTA

Privacy concerns ke liye ham yahan hain

Agar privacy se related koi sawal ho ya apne dekha ke kuch galat chal raha hai, direct contact karo.

Team online

Live Chat Support

Aapka privacy question solve karne ke liye hamara team 24/7 yahan hai. Browser mein lobby ke corner se open karo.

Email Escalation

Sensitive privacy matters ke liye [email protected] par mail karo. Response 48 hours mein aa jayega.

Account Settings Panel

Aapke personal details ko edit karo, communication preferences set karo aur account history check karo ek hi jagah se.

BHAROSA KI NIYAD

Security aur transparency mein hamara record

Har mahine ham security audit karte hain. Database backups hourly hote hain. Agar kisi ne aapka account pe unauthorized access try ki, ham turant notification bhejte hain.

SSL/TLS Encryption

Sab website traffic encrypted hai. Jab aap JazzCash ya Easypaisa ke through login karo, aapka credentials highway par visible nahi hota.

Password Security

Aapka password hashed format mein store hota hai. Ek baar database mein entry hone ke baad, original form mein kisi ko nahi dikhai deta.

Login Activity Log

Account settings mein dekho ki kis device se kis time login hua. Suspicious entry dekhe to turant password change kar ya support ko batao.

Data Retention Timeline

Closed accounts ka data 3 saal tak legal purposes ke liye store rehta hai, phir permanently delete hota hai.

Third-Party Audit

External security firms hamara infrastructure check karte hain. Koi vulnerability mile to patch hota hai 30 days mein.

Incident Response Team

Agar breach ki khabbar mil jaye, affected users ko immediately inform karte hain aur mitigation steps share karte hain.

Privacy policy ka jo likha hai woh actually implement hota hai

Bohat se platforms policy likha lete hain lekin implement nahi karte. Hr 22 par jo likha hai woh code mein bhi wahi hai.

Data MinimizationSirf woh info collect karte hain jo account operation ke liye zaroori hai. Birthday ya address maangte nahi agar verification mein zaruuri nahi.
No Marketing SellAapka email, phone ya gaming history kabhi third-party marketers ko nahi bechte. Internal communication ke liye hi use hota hai.
Cookie TransparencyCookies jo lagaate hain woh analytics ya session management ke liye hain. Ad tracking cookies nahi hain. Settings mein control kar sakte ho.
Regional RespectPakistan mein access hai to Pakistan ke rules follow karte hain. Agar dusre ilaqe se visitor aaye to wahan ka local law check karte hain.
Payment Data IsolationJazzCash, Easypaisa, SadaPay aur Raast transactions separately encrypted hote hain. Gaming history alag file mein rehti hai.
User Rights EnforcementAap apna data download kar sakte ho, ek specific detail delete kar sakte ho, ya pura account wipe kar sakte ho. Koi rukaavat nahi.
Policy Update NoticeJab privacy policy mein kuch badlav aaye to email se notify karte hain aur 14 din ka grace period dete hain.
ACCOUNT KA DESIGN

Aapka information kaise organize rahta hai

Hr 22 par account dashboard mein aapko control milta hai ki kaun si info public rahe aur kaun si private rahe. Profile name display karna optional hai. Gaming...

Profile Visibility Toggle Username public rahe ya sirf friends ko dikhai de —...
Session Management Mobile, tablet aur desktop — sab devices ke sessions ek...
Communication Preferences Email notifications on/off, SMS alerts customizable, promotional messages opt-out —...
Transaction History Har deposit, withdrawal, aur game-play transaction time ke sath record...
Two-Factor Authentication Optional lekin available — SMS ya authenticator app se second...
Data Export Option Apna sara personal data, game records aur transactions CSV format...

Privacy policy ke baare mein jo aap puchna chahte ho

Account delete ke baad aapka personal info (name, email, phone) turant anonymize ho jata hai. Gaming history aur transaction records 3 saal tak legal compliance ke liye store rehte hain, phir permanently delete hote hain. Hum aapko confirmation email bhejte hain.

Nahi. Aapka JazzCash ID ya Easypaisa phone number sirf transaction settlement ke liye use hota hai. Hum aapka banking password kabhi store nahi karte. Sab communication encrypted rehta hai aur 30 din baad transaction record anonymize ho jata hai.

Default mein sirf aapko apni gaming history dikhai deti hai. Aap chahte ho to friends ke saath score share kar sakte ho lekin full history public nahi hoti. Admin staff sirf account verification ya dispute resolution ke liye access lete hain, baaki nahin.

Email ya registered phone number pe reset link bhejte hain. Link 4 hours valid rehta hai. Reset ke baad purana password automatically invalid ho jata hai. Agar email access nahi hai to support team ID verification ke baad account recovery mein madad karte hain.

Jab major change aaye to registered email par notification bhejte hain. Aapko 14 din ka time dete hain decision lene ke liye — continue karna hai ya account close karna hai. Minor fixes ke baad notification optional hote hain lekin updated policy hamara website par har time visible rehta hai.

Sirf settlement ke liye. Jab aap Easypaisa se withdraw karte ho to settlement details Easypaisa ke authorized server par ja sakte hain lekin aapka full banking password kabhi nahi. Encryption layer mein rahta hai. Hum extra processors ko access nahi dete.

Turant password change karo aur [email protected] ko email karo. 24/7 live chat mein bhi report kar sakte ho. Hum immediately account lock kar dete hain, login activity check karte hain aur agar fraudulent withdrawal dekhe to refund process start karte hain. Police FIR mein bhi help dete hain.